FAQ

Frequently Asked Questions


Print

How many colors can my artwork have? We ask to keep colors to a maximum of 5. Typical designs have around 2 colors, and price does increase with more colors as well.

Can you print photos? Photos can be screen printed, but we only print them in a black and white.

What color inks do you have? Check out our stock colors available. We can mix a custom Pantone for a small added fee. We also have specialty inks available such as reflective, metallic, and puff inks.

What color shirts can I order for printing? You aren’t really limited in shirt colors, but some brands have more options that others.

Do you do embroidery? Yes, and pennants.

Can you help me choose a style of ink? Yes, depending on the garment, we can work with you to get the look you want.


Design

What files do you accept? Check out our art file requirements page!

Do you create custom logos or other designs? Yes, whether it’s for a print, or just for you, we can help with any design you need. Check out our design quote page to learn more about what we can do and prices.

Can you help me with my design? Yes! We have a team of designers available that can help you.

Do I need something to start with for the design process? You don’t need any design to start working with our designers, but having photos and ideas that you are hoping to bring to life would be great!


Customer Service

Can I talk to an actual person? Yes! If you would like to schedule a call, email us at hello@trackclubco.com.

Is there a minimum quantity of shirts for a screen printing job? Yes, we require 25 shirts for a screen printed job.

What are your prices for screen printing? We don’t have set prices because it varies widely on garment, artwork, and color selection. If you would like to discuss pricing, request a quote or email us at hello@trackclubco.com.

Can I see the shirt before it’s printed? Yes! We will be working with you and sending you digital proofs to show you the design before being printed.

What are your most popular shirt brands? We recommend Bella + Canvas Apparel, Alternative Apparel, and Next Level Apparel. We can work with you to find the best shirt brand and style to suit your need.

Do you offer a recycled or organic shirt? Yes, we order through ssactivewear.com so you can check out their environmentally friendly apparel. We recommend the brand Allmade.

What is the typical turn time from order to having it in my hands? The turn around time is usually around 2-3 weeks.

Do you relabel? Yes! We do custom relabel jobs, and we can help design the new label.

Is there a way to minimize overages? Yes, check out our road race tee page!

Can my order be shipped? Or do I need to pick it up? We ship orders, but if you’re local we prefer you come to pickup your order.

If your question wasn’t answered here, feel free to contact us or request a quote for more information!